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The Public Utilities Regulatory Commission (PURC) has announced new tariff figures which take effect from the January 1, 2013. Electricity has been increased by 9.7 percent across board and water, by 6.80 percent. The latest figures, according to a statement signed by the Chairman of the PURC, Dr E. K. Amenu, is as a result of the full implementation of the Automatic Adjustment Formula (AAF). The statement said the current increase has been largely driven by movements in the exchange rates, inflation, and demand variation. The PURC further directed the Electricity Company of Ghana (ECG), and Northern Electricity Distribution Company of Ghana (NEDCO) not to bill consumers retrospectively (back billing) with the new Tariffs. The Commission further directed the ECG, NEDCO and GWCL to improve customer responsiveness during this yuletide season to avoid the incidences of unattended faults in the electricity and water distribution systems and also ensure the sustainability of the quality of supply.