The Ghana Health Service (GHS) has initiated a project to star-rate public hospitals in line with their emergency response situations, human resource, equipment and financial strength.
This, according to the Director General of the GHS, Dr Ebenezer Appiah Denkyira is to help motivate improvement in the quality of services provided at various health institutions and ensure responsibility to duty.
He told Accra based radio station, Joy FM that the criteria for the ratings have already been made available to all public institutions.
“In a hospital you need emergency response, when people are sick they are looking for three things, …are the people ready for me, …they want to see if you are conscious about the medication and …they should be satisfied so that by the time they go home they are informed.”
“We will also look at logistics management. So it is the human aspect, the technical aspect and the supporting structures,” he said.
Dr Denkyira also said the facility’s relationship with the community will be taken into account “because ideally the institution is for them and you are working there so you should be able to stay in touch with them.
"You should be able to tell the traditional leaders that guinea worm has come but this is what we are doing and should reflect in the media or personal touch."
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