The management of OmniBank has urged banks in the country to imbibe professional ethics and develop innovative strategies to enhance customer relations.
As part of its Corporate Social Responsibility, OmniBank has held a training programme for about 56 young graduates from top Universities in the country ready to get into the banking sector to help them adopt effective communication skills and clientele relations as well as address any possible challenges.
The programme was meant to mentor fresh graduates from Ghana’s tertiary institutions to understand dynamics of the working environment and to guide them to uphold higher levels of customer satisfaction.
The graduates are expected to take up various roles within the banking sector including Marketing, Retail Operations, Customer Service and Information Technology among others.
During the programme, the Country Manager of the Association of Chartered Certified Accountants (ACCA), Doris Ahiati advised that "integrity and good values are the key to attract and retain clients for their bank.”
Mrs. Ahiati further called on all young trainees to keep their focus and seize opportunities to build their capacity and pursue further studies.
She commended OmniBank for their initiative to help reduce the unemployment situation in Ghana.
Managing Director of OmniBank, Philip Oti-Mensah advised them to be diligent and professional, hoping they become responsible managers in the offing.
Mr. Oti-Mensah also stated that the training is part of measures to prepare the graduates for the job market saying "we find a big gap between the job market and classroom work so we see this as our Corporate Social Responsibility".
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