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Fidelity Sets The Pace For Bank Digitalization...Records Over 80% Of Total Customer Transactions Via Digital Channels
Fidelity Bank Ghana, the largest privately-owned Ghanaian bank, has chalked an enviable milestone in its drive towards digitalizing its banking services. The Bank disclosed that over 80% of customer transactions recorded in 2020, took place via its various digital channels; an accomplishment which bears testament to the successful migration and conversion of the majority of the Bank’s customers onto digital platforms.
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