For Nestlé, maintaining the high quality of our products is our number one priority. It is important to us that our consumers have the best experience with our products. Regrettably, for some consumers of our evaporated milks this has not been the case recently. Some found that the milk they had purchased had coagulated in the packaging. In collaboration with the Food and Drugs Authority (FDA), we investigated thoroughly, identified the root cause, and put a solution in place.