The Driver Vehicle and Lincensing Authority (DVLA) will from next month be weaned off the government subvention.
The DVLA will be expected to generate its own income to pay the salaries and emoluments of its staff as well as meet other capitable cost of the institution.
Mr Noble John Appiah, Chief Executive Officer of the DVLA, who announced this in Sunyani last Tuesday, said all the necessary measures had been put in place to ensure that DVLA entered the phase of its development smoothly.
The CEO, who was accompanied by some management staff of the authority, was in Sunyani to interact with staff of the authority and introduce himself to them after being appointed to head the authority last year.
Status quo
“Now that we have been given the chance to go on our own, we should prove to the g government we are capable to manage our own affairs”, Mr Appiah stated.
He added that it was time for the staff to think outside the box and challenge the status quo to generate the needed income to fend for itself.
Six key areas
Mr Appiah said the authority would focus on a number of key areas under his administration in order to achieve its set targets.
They include improved customer service, enhanced corporate image, improvement in income generation, cost control, the use of information technology (IT) to achieve results.
Mr Appiah acknowledged that the DVLA had had a tainted image over the years through the operation of “goro boys” who team up with staff of the authority to cheat unsuspecting customers.
He therefore asked staff of the authority who were involved in such criminal acts to change for the better since they would soon be caught up in the web.
Mr Appiah said it would be impossible to achieve their targets “if we continue to behave this way and cheat our own customers who are our main source of income”.
New DVLA
For his part, the Director, Driver Training, Testing and Licensing, Mr Cheyuo Wienna Musah said “we are working towards building a new DVLA and you should consider yourself as part of the new wave”.
He called on the staff to work hard to improve their competencies, explaining that if they continued to live in the past, they would be of no use to the authority.
Backlog of license
Mr Cheyuo stated that almost all backlogs of licenses had been cleared and gave an assurance that there were enough logistics to enable the authority to issue licenses to its customers in time.
He explained that few licenses which had not been issued were due to the fact that they had some errors with the way their information were captured and called on the various offices of the authority to correct such errors.
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